Call & Customer Service Center

Connect to your customers so you both get the information you need.

You need information from your customers and prospects, and they need information from you. Connecting over the phone is a great way to verify contact information, update your database, receive feedback on your services, and provide direct customer support. But an effective inbound or outbound calling program requires knowledgeable, customer-friendly representatives that you trust to speak on behalf of your organization.

Our professional call center team provides high-quality telephone support, no matter your calling needs.

We take the time to gain comprehensive knowledge of your organization so we can respond effectively to individual customers over the phone. We adhere to the same high standards of professionalism, courtesy, and attention to detail for every inbound and outbound call we handle. We can:

• Set up a dedicated 800 number and voicemail account and receive calls on behalf of your company
• Process orders for products or marketing materials
• Reach out to customers with time-sensitive information, such as product recall notices or class waiting lists
• Conduct phone campaigns to collect email addresses and other data
• Administer phone surveys
• Call customers and prospects to verify information on handwritten forms or in your database

Integrated Services

If you need data entry, promotions, or direct mail support, let us know! We offer a suite of services that we can tailor to your individual needs.